Forget complicated maps. Add your store locator in just 3 minutes!

Frequently Asked Questions

What is StoreMap.io and why should I use it?

StoreMap.io is much more than just a map: it's a strategic tool to drive traffic to your physical stores directly from your website or e-commerce. It's designed for companies that want to guide customers to the nearest location, improve user experience, and generate more offline sales in a smart and automated way. With StoreMap.io, you can integrate a fully customizable interactive map in minutes that shows visitors where your stores, showrooms, partners, or resellers are located and guides them step by step with filters, details, hours, and directions. It’s ideal for brands with multiple physical locations, franchises, retail chains, or local businesses wanting to turn online visitors into real customers. But the real difference is how it does it: StoreMap.io is designed to be easy to install, visually appealing, and incredibly effective. No technical skills are required, it works with any platform (WordPress, WooCommerce, Shopify, static sites, custom CMS), and adapts perfectly to your brand. In short, StoreMap.io smartly and efficiently connects the digital and physical worlds.

How long does it take to install StoreMap.io on my site?

Just a few minutes. Really. StoreMap.io is designed to be plug-and-play, even for those with no technical experience. If you know how to copy and paste a link, you can install StoreMap.io. We provide you with an HTML snippet to paste wherever you like: homepage, contact page, store locator page, or even a landing page. Once inserted, your interactive map will be online, working, and visible on all devices. If you use WooCommerce, you can use the native plugin to activate the map with one click. And if you’re on Shopify, an optimized solution is on its way. The result? A professional, well-integrated map that brings real customers to your store. In a time where every second lost equals a missed sale, StoreMap.io enables you to start generating results immediately.

Can I customize the map to match my store branding?

Absolutely. Customization is one of the key strengths of StoreMap.io. You're not installing a 'standard' map, but a visual and functional element that fits perfectly with your brand identity. You can customize colors, fonts, icons, markers, popups, graphic styles, backgrounds, and layout to match your style. You can even apply custom CSS for even more refined control. This helps maintain a consistent image across your entire website, conveying professionalism and attention to detail. You can also show or hide elements such as search filters, store descriptions, specific logos, or custom calls to action. Every interaction with the map becomes part of your funnel: it guides, orients, and converts. With StoreMap.io, the map becomes a true extension of your brand, able to elevate your offline stores as active assets in your digital strategy.

Does it work with my e-commerce platform?

StoreMap.io is designed to integrate simply and quickly with virtually any website or e-commerce platform. Whether you're using WordPress, WooCommerce, Shopify, a custom CMS, or a static site – you just need to paste an HTML snippet to add the store locator to any page in seconds. For WooCommerce users, there's a dedicated plugin that simplifies integration and lets you manage everything from the backend. For Shopify users, we have a tailor-made version on the way. Additionally, StoreMap.io is fully compatible with drag & drop editors, page builders, and headless setups. This means you can embed it anywhere without editing your site's code, and still get a professional result. In short: if you have a website, StoreMap.io works. And if you have an e-commerce business, it's the ideal tool to drive online traffic to your physical stores in a smart way.

Can I manage my stores using a CSV file?

Yes, you can. StoreMap.io is designed to simplify management of tens, hundreds, or even thousands of store locations, and for that we've created a fast, clean, and intuitive CSV import/export system. If you already have a list of stores, showrooms, or branches in Excel or Google Sheets, just export it as a CSV and upload it to StoreMap.io in a few clicks. The system automatically detects fields like store name, address, latitude, longitude, opening hours, contact info, description, and category. But that’s not all: you can also export your existing stores, make bulk edits in your favorite software (Excel, Numbers, LibreOffice), and re-import them to update everything without editing each one manually. It’s the perfect solution for marketing teams, sales networks, and agencies managing multiple brands or franchises. In short, StoreMap.io gives you operational power without the complexity: you can update your store network in a flash, make backups, collaborate in teams, or plug updates into your existing workflows. All without wasting time or risking mistakes. The more stores you have, the more time you save. And the faster you are, the more you sell.

Can I choose between Google Maps and a free alternative?

Absolutely. With StoreMap.io, you’re free to choose between Google Maps – the most well-known and reliable geolocation platform – or OpenStreetMap, a great free, open-source alternative with no usage limits. Google Maps is ideal if you want to take advantage of advanced features like Street View or 3D views and already have an active API key. But if you want to avoid extra costs or traffic limits, you can go with OpenStreetMap, which is lightweight, fast, and 100% free. This flexibility allows you to tailor StoreMap.io to your budget and needs without sacrificing quality or accuracy. Either way, the end-user experience remains smooth, elegant, and functional. Total control, no restrictions: that’s how we imagine your store locator.

Which plan is best for my business?

StoreMap.io is designed to adapt to any type of business – from small local shops to global chains. That’s why we’ve created clear and simple plans that grow with you. If you have up to 10 store locations, the Hobby plan is perfect: only $19/month and you’re fully operational with a complete and functional map, with no essentials missing. If you have a larger network or want access to advanced features like custom filters, advanced design, and up to 500 store management, then the Pro plan at $29/month is ideal. In any case, you can change your plan anytime without losing your data.

Is StoreMap.io suitable for international businesses?

Yes, StoreMap.io is perfect for companies with a presence across countries, regions, or continents. Our platform is built to handle international and multilingual contexts, ensuring a consistent and personalized experience in every market. You can manage stores with different time zones, locations in multiple languages, and fully translated interfaces – offering a local experience with global quality. Whether you have 5 stores in Italy or 200 across Europe, your store locator stays updated and fully functional. You can also segment stores by area, country, or region to create tailored experiences for each visitor. In short: StoreMap.io grows with you, wherever you are in the world.

Can I create advanced filters for store search?

Absolutely. With StoreMap.io, you can create advanced filters that make your map not only more useful but more effective in guiding users to the right store. Your customers can filter by category, service, available products, opening hours, brands, accessibility, and more. You decide which filters to activate and can customize the labels to match your business language. This means your store locator becomes a true conversion tool, showing the right store for every need instantly. No more endless lists or confusion – users find what they need in just a few clicks. More precision for your customers. More visits for you.

What’s the advantage of StoreMap.io compared to other competitors?

StoreMap.io was built to solve a real problem: bringing customers from your website to your physical stores, in the simplest way possible. Unlike other solutions that are complex, expensive, or packed with unnecessary features, we focus on speed, usability, and real results. The interface is intuitive, integration is instant, and every feature is designed to help your business sell more. You don’t need to install heavy software or rely on developers – you can do everything yourself, quickly and easily. Plus, we provide fast, human, and competent support to assist you every step of the way. Lighter, faster, more effective. That’s what sets us apart.

What kind of support do you offer if I need help?

Our support team is more than a help desk – we’re your partner. When you choose StoreMap.io, you’re not just buying a product, you’re gaining a service designed to make your life easier. We offer direct support via email and dedicated tickets, with fast response times and a human, personalized approach. No bots or generic replies – you talk to real people who know the platform and guide you step-by-step. Whether it's a question about integration, an advanced customization, or just advice on how to get the most out of StoreMap.io, we're here for you. Plus, we provide an up-to-date knowledge base, step-by-step guides, video tutorials, and weekly new content. For Pro clients and agencies, we also offer priority support with direct access to our tech team. And if you need custom solutions, we can build them with you. Bottom line: you're never alone. With StoreMap.io, you gain an ally – not just a provider.

Can I change my subscription plan at any time?

Yes, with just one click. One of our core values is operational freedom – we want you to have full control over everything, including your subscription. You can start with a smaller plan, test things out, grow over time, and upgrade whenever you want, right from your dashboard. No obligations, no contracts, no 'we'll call you back'. Need more locations? Switch to Pro. Want to scale back temporarily? Return to the Hobby plan. Working on a temporary project? Activate for just the necessary time. And most importantly, there are no penalties. Just flexibility and transparency. Our mission is to support your growth – not block it with rigid contracts or hidden clauses. StoreMap.io adapts to you – not the other way around.

Is there a maximum limit of stores I can manage?

With the Pro plan, StoreMap.io allows you to manage up to 500 stores – but that’s just a technical benchmark. In reality, the platform is ready to handle thousands of locations with stable performance and optimized loading times. If you have a larger network – like a franchise, international group, or multiple brands – we can provide custom enterprise-level solutions. In those cases, we create tailored setups with advanced API access and high performance even under heavy traffic. Every store can be easily managed via the dashboard, even in bulk, thanks to CSV import and quick-edit features. You can organize stores by category, region, brand, or services, keeping everything structured and clean. So no, there’s no real limit – just how far you want to grow your network. And we’re ready to help you get there.

Can I use StoreMap.io even if I have just a few physical stores?

Not only can you – you should. Even with just 2 or 3 stores, StoreMap.io helps you showcase them to their full potential and turn them into real sales assets. Many small and mid-sized businesses think store locators are only for big chains – but it’s actually the opposite. When you have fewer stores, each visit matters more. Every lost customer because they didn’t find your location is a missed opportunity. StoreMap.io lets you instantly show your locations in a clear, elegant, and professional way. This boosts your brand image, builds trust, and guides visitors to your store. It's a small investment that generates a tangible impact. Even with a single location, you can create a custom interactive map and display services, hours, contact info, and CTAs that drive action. If you’re a local business looking to maximize your website traffic – StoreMap.io is a smart investment.

Will StoreMap.io increase visits to my physical stores?

Yes – and that’s not just a vague promise. It’s the reason we built StoreMap.io. The goal is to convert digital traffic into physical visits by removing every barrier between the online user and your physical location. When someone visits your site, they often already have purchase intent. But if they don’t find where you are, how to reach you, or whether you’re open – they’ll leave. Every second counts. With StoreMap.io, your customer instantly sees the nearest store, with an interactive map, contact details, hours, available services, and directions – all in a few clicks. It’s a smooth and direct experience that clears doubts and increases the chances they’ll walk into your store. Brands using an effective locator have seen 20% to 40% more foot traffic and higher offline conversions. StoreMap.io isn’t just a feature – it’s a bridge between your website and your real-world storefront.

Do I have to pay extra for advanced features?

No – and that’s one of the main reasons customers love StoreMap.io. When you choose the Pro plan, you get full access to all advanced features without paying for extra packages, hidden add-ons, or premium plugins. That means you can use custom filters, CSV import/export, multi-brand maps, advanced styles, multilingual support, and full customization – all included in the price. Unlike other tools that charge for every little feature, our model is simple: a complete platform, one transparent price. This lets you plan, grow, and invest with confidence. The value you get from StoreMap.io far exceeds the monthly cost – it’s a real accelerator for your omnichannel strategy.

Is StoreMap.io mobile-optimized?

100%. Today, over 70% of local searches happen on smartphones – and StoreMap.io was designed from the ground up with a mobile-first approach. That means your map will be perfectly readable and usable on any device – from phone to tablet to desktop. Layouts adjust automatically, filters are touch-friendly, and the entire experience remains smooth and fast, even on slow connections. The mobile UX is so polished that many customers say it feels like a native app. And that’s exactly the goal – to guide users to your store in the simplest and most natural way, even when they’re on the go. In a mobile world, StoreMap.io is the smart answer to connect customers with your physical locations – wherever they are.

How much can I save by choosing StoreMap.io?

A lot. StoreMap.io helps you save in multiple ways – time, development costs, tech support, and operational complexity. Building a similar system from scratch would cost you thousands of euros and weeks of work – plus ongoing maintenance. With StoreMap.io, you get a ready-to-use, reliable, and continuously updated platform starting from just $19/month. Even with the Pro plan, the value you receive – in terms of performance, features, and reliability – far exceeds the investment. On top of that, by avoiding expensive tools, buggy plugins, or patchy agency solutions, you avoid customer losses due to poor user experience. The savings aren’t just financial – they’re strategic. StoreMap.io gives you more time, more efficiency, and more customers.

Can I try StoreMap.io before subscribing?

Absolutely. We know how important it is to test things hands-on before committing to a business tool. That’s why we offer free demos and access to a test environment so you can explore all StoreMap.io features. You can see how the map behaves on your site, test store imports, check the design, and see mobile responsiveness. It takes just minutes to find out if StoreMap.io is the right fit (spoiler: it is). If you're an agency or freelancer, we can provide multiple test accounts for your projects – so you can show clients the value without upfront costs. Just reach out to us – no risk, no upfront fees, just value.

Can agencies or freelancers partner with StoreMap.io?

Yes – and we’re excited about it. StoreMap.io was built to support digital agencies, freelancers, developers, and consultants who want to offer clients a powerful, easy-to-integrate, high-value solution. We’ve created a dedicated partner program: manage multiple accounts from one dashboard, get priority support, access white-label licenses, marketing assets, and special partner margins. This lets you deliver a professional store locator in your projects without building it from scratch – saving time and boosting your profitability. Whether you're a developer offering added services or an agency managing multiple brands, StoreMap.io gives you an edge. Contact us to join the partner program and start bringing more value to your clients – and more profit to your business.